Q
I purchased a LED light set one year ago and it is no longer functional. Is there a warranty on this product?
A
Our LED light sets are covered by a manufacturer’s warranty. Please refer to the warranty card included in the box.
If you have misplaced the card and you still have your purchase receipt, please provide us with the following information, by email or fax using the coordinates mentioned below, and we will attempt to resolve your issue.
- the date you purchased the product
- the name and address of the retail outlet at which you purchased the product
- the product number (usually situated on top of the barcode found on the back or bottom of the box) or the UPC number (usually found at the bottom of the same barcode)
- a copy of your purchase receipt